Legal Document Last Updated: January 1, 2026 Fully in Bengali

Xsports Terms & Conditions — Clear, Transparent, and Easy to Understand

Please take a moment to read these terms before creating an account on xsports. We've written them in plain, straightforward language — so you know exactly what you're agreeing to, without the legal jargon.

What's covered in these terms — at a glance

Get the key points first, then read the full details

Account & Eligibility

You must be at least 18 years old to register on xsports. Only one account per person is permitted. Registration must be completed using accurate, genuine information.

Deposit & Withdrawal

Instant deposits via Mobile Pay, Nagad, and Rocket. Withdrawals are typically processed within 15–30 minutes. Minimum withdrawal is ৳300. No hidden fees.

Bonus & Voucher Terms

Each bonus offer carries its own wagering requirement — typically 3x to 5x. Bonus balance must be wagered within the specified timeframe, or it will expire.

Betting Rules

Once a bet is confirmed, it cannot be cancelled. If the bet is placed before any odds change, it will be settled at the original odds. Bets will be refunded if a match is cancelled.

Account Security

Your password and login credentials are strictly personal and must not be shared with anyone. If you suspect unauthorized access to your account, contact xsports Support immediately.

Prohibited Activities

Any form of fraud, operating multiple accounts, bonus abuse, or use of automated betting software is strictly prohibited and will result in account termination.

Important Notice: By creating an account or using the xsports platform, you are automatically considered to have accepted these Terms & Conditions. Please read through them carefully before you begin.

1General Terms & Applicability

These Terms & Conditions apply to all users of the xsports platform (website and mobile app). xsports operates under a license issued by the Curaçao eGaming authority and complies with international gaming regulations.

Xsports services are intended solely for individuals who are legally eligible to participate in online betting under the laws of their own country. xsports bears no responsibility for any legal obligations users may have under their local laws.

Age Requirement: You must be 18 years of age or older to use any xsports service. This platform is strictly off-limits to minors.

These Terms & Conditions are available in both English and Bengali. In case of any discrepancy, the Bengali version shall be considered authoritative for users in Bangladesh.

2Account Registration & Eligibility

The following requirements must be met to create a valid account on xsports:

  • You must be at least 18 years of age.
  • Registration requires your real name, date of birth, mobile number, and email address.
  • Each individual may operate only one account. Creating multiple accounts is strictly prohibited.
  • If we detect multiple accounts being operated from the same device or IP address, all associated accounts will be suspended.

KYC Verification

KYC (Know Your Customer) verification is required to withdraw above a certain limit or to be upgraded to VIP status. This involves submitting a government-issued ID (NID or passport) along with a selfie. Verification is typically completed within 24 hours.

Warning: xsports reserves the right to close any account at any time if false information was provided during registration or if identity was concealed — and funds on the account may not be refunded in such cases.

3Deposit & Payment Policy

Xsports currently supports deposits via Mobile Pay, Nagad, and Rocket. Deposits are typically credited to your account instantly.

Payment MethodsMinimum DepositMaximum DepositProcessing Time
Mobile Pay৳200৳৳ 50,000Instant
Nagad৳200৳৳ 50,000Instant
Rocket৳200৳30,000Instant

No additional fees are charged on deposits. However, your mobile banking operator may apply their own transaction charges — this is outside xsports' control.

Please note: Only deposit from a mobile banking account registered in your own name. Deposits from someone else's account may not be accepted.

4Withdrawal Policy & Process

Here's what you need to know before making a withdrawal from xsports:

  • Minimum withdrawal amount: ৳300.
  • Withdrawals are typically processed within 15–30 minutes of the request being submitted.
  • Withdrawals can only be made to a mobile banking account registered in your own name.
  • To withdraw winnings earned solely through a no-deposit bonus, the wagering requirement for that bonus must be met first.
  • Without KYC verification, withdrawals are limited to a maximum of ৳5,000.
  • There is no upper withdrawal limit for verified accounts (up to ৳৳ 1,00,000 per day).

Xsports reserves the right to freeze withdrawals and conduct an investigation in cases of suspected fraud or suspicious activity.

5Bonus & Promotion Terms

Please read and understand these terms carefully before claiming any bonus offer on xsports:

Welcome Bonus

New members get a 100% bonus on their first deposit — up to ৳5,000. This bonus carries a 5x wagering requirement, meaning you must bet five times the bonus amount before making a withdrawal.

General Bonus Rules

  • A new bonus cannot be claimed until the current one has been fully completed.
  • Bets placed with bonus balance will only count towards wagering at odds of 1.50 or higher.
  • If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be forfeited.
  • Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in all associated accounts being suspended.
  • Winnings from free bets can be withdrawn directly; however, the original free bet stake is not returned.
Please note: xsports reserves the right to modify or cancel any bonus offer at any time. Any new offer will be subject to its own specific terms and conditions.

6Betting Rules & Settlement

The following rules apply when placing bets on xsports:

  • Once a bet is confirmed, it cannot be cancelled. However, if a cash-out option is available, you may withdraw your bet under specific conditions.
  • If a bet is placed before the odds change, it will be settled at the odds that were in effect at the time of placement.
  • If a match or event is cancelled, the bet will be refunded.
  • If the result is determined by the D/L method or any other official method, bets will be settled according to that result.
  • If a match in an accumulator bet is cancelled, that selection will be removed and the bet will be recalculated based on the remaining selections.

Live Betting Special Rules

Odds in live betting can change at any moment. Due to network delays, the odds displayed when placing a bet may shift before it is confirmed. In such cases, xsports reserves the right to accept or reject the bet.

7Prohibited Activities

The following activities are strictly prohibited on the xsports platform and will result in immediate account termination:

  • Operating multiple accounts under the same individual.
  • Registering with a false identity or using someone else's personal information.
  • Exploiting the bonus system through bonus hunting or arbitrage.
  • Using automated betting bots or software.
  • Betting based on match-fixing or insider information.
  • Money laundering or transactions involving illegal funds.
  • Attempting to hack or gain unauthorized access to xsports systems.
Consequences: Any of the above violations will result in permanent account termination, and all balances in the account may be forfeited. Legal action may be taken if necessary.

8Account Suspension & Termination Policy

Xsports reserves the right to temporarily or permanently close an account under the following circumstances:

  • Violation of terms and conditions.
  • Suspicious or unusual activity.
  • Failure to provide required information during KYC verification.
  • At the user's own request (self-exclusion).

Users will be notified by email or SMS in the event of account termination. If an account is closed for a legitimate reason, the real-money balance (excluding bonuses) will be returned.

To close your account yourself, you can do so from Account Settings or by contacting Support.

9Privacy & Data Protection

Xsports takes the privacy of its users' personal information very seriously. Details provided at registration are used solely for service delivery, identity verification, and compliance with legal obligations.

Xsports does not sell or share personal information with third parties for marketing or commercial purposes. Please read our Privacy Policy for more details.

All data is secured with SSL-256 encryption and handled in accordance with international data protection standards.

10Limitation of Liability

Xsports is not liable for the following:

  • Bets lost due to the user's internet connection dropping.
  • For payment processing delays caused by third-party providers.
  • If account credentials or passwords are compromised due to the user's own negligence.
  • For temporary service interruptions caused by unforeseen technical issues.

Xsports always strives to maintain maximum uptime, but brief outages may occur for technical maintenance. Advance notice will be given whenever possible.

11Changes & Updates to Terms

Xsports reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or in-app notification.

Continuing to use the platform after any changes have been made will be taken as acceptance of the updated terms. We recommend checking this page periodically.

Last Updated: 1 January 2026. This date will be updated whenever changes are made.

12Contact & Complaints Process

For any questions or complaints regarding these terms, please contact the xsports support team:

  • Email: support@xsports.click
  • Live Chat: Active on the platform 24/7
  • Response Time: Usually within 2 minutes

Upon submission of a formal complaint, xsports commits to responding within 5 business days. If a dispute remains unresolved, third-party mediation through the Curaçao eGaming authority may be pursued.

Frequently Asked Questions

Frequently Asked Questions

Log in to your account and click the profile icon in the top right corner, then go to "Profile Settings" or "My Account". There you will find options to update your name, email, and mobile number. To change your mobile number, an OTP will be sent to your old number, and a confirmation code will be sent to the new one — entering both will complete the change. Please note that for KYC-verified accounts, changing your name may require re-verification, as it must match your government-issued ID. For any issues, contact Live Chat Support.

In the xsports app, go to the "Live" or "In-Play" section to see real-time scores for all ongoing matches. Matches with live streaming available will display a "Live" icon next to them — tap it to start watching instantly. To access live streaming, your account must have a minimum balance of ৳100 or a bet placed within the last 24 hours. You can also track scores directly from the match odds page, where each match card shows over-by-over updates and wicket information in real time.

Done reading? Get started now

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