Question 1

Bonus Where can I find xsports promotions, and how often are new offers added?

Accepted Answer

The easiest way to view all active promotions and offers on xsports is the Bonus Page. There you'll find welcome bonuses, reload bonuses, cashback, free spins, tournaments, and seasonal offers — all in one place.

Offer update schedule:

Weekly Offers: Resets every Monday at midnight.
Monthly Tournament: A new leaderboard kicks off on the 1st of every month.
Match-Based Offers: Goes live 2–3 days before major tournaments (e.g., IPL, World Cup).
Daily Offers: After logging in each day, check the "Today's Offers" section.

To never miss an offer, enable notifications after logging in and Voucher Page Check back regularly.

Question 2

Account How do I temporarily or permanently close my xsports account?

Accepted Answer

xsports gives you two options — a temporary break (cooling-off) or a long-term or permanent deactivation (self-exclusion).

Temporary Self-Exclusion (7 / 15 / 30 days):

Log in → Profile icon in the top corner → "Settings"
Go to the "Responsible Gaming" tab
Select "Cooling-Off Period" and set your preferred duration
Confirm — it will take effect within 15 minutes

Permanent or Long-Term Block (Self-Exclusion):

Contact support via live chat or email us at support@xsports.click
Your account will be closed after identity verification
You will not receive any marketing emails or SMS during your self-exclusion period

For more details Responsible Gaming page View.

Question 3

Account I suddenly can't log in and it seems my account is locked — what should I do?

Accepted Answer

There are several reasons your xsports account may be locked — five consecutive incorrect password attempts, unusual transactions, pending KYC verification, or a system security alert.

Start here:

Wait 30 minutes — minor locks usually resolve on their own.
Try resetting your password using the "Forgot Password?" option.
Try logging in from a different browser or device.

Contact Support:

Reach us via live chat or at support@xsports.click
Enter your registered mobile number and username
Most issues are resolved within 15–30 minutes
If KYC is pending, submit a photo of your NID — your account will be activated once your identity is verified

Keep in mind: xsports support will never ask for your password over the phone. Anyone asking for your password is attempting to scam you.

Question 4

Security How do I use xsports's responsible betting tools — where do I set a budget limit or self-limit?

Accepted Answer

xsports's responsible betting tools are found under the "Responsible Gaming" section in your account settings. Here's what's available:

1. Deposit Limit: Set the maximum amount you want to deposit per day, week, or month. Limits take effect immediately. Increasing a limit requires a 24-hour waiting period; decreasing one is instant.

2. Betting Limits: Set a betting limit in advance — once you reach it, no further bets can be placed.

3. Session Timer: Choose any session length from 30 minutes to 4 hours. You'll receive a notification when your time is up.

4. Cooling-Off / Self-Exclusion: Take a break for 7, 15, or 30 days. For a longer break, contact support.

Find the full guide here On the Responsible Gaming page।

Question 5

Live Casino How do I access the Live Casino section on xsports, and what games are available there?

Accepted Answer

xsports Live Casino lets you play with real dealers via live video streaming — just like sitting at an actual casino table.

How to access:

Log in to xsports
Select "Live Casino" from the home page menu
Choose your preferred table or game and click "Join"
Select chips from your balance and start betting

Available games:

Baccarat: The most popular choice among Bangladeshi players
Roulette: Both European and American versions available
Blackjack: Multiple tables, minimum bet ৳50
Dragon Tiger: Fastest live game — 25 seconds per round
Andar Bahar: Popular Games in the Indian Subcontinent

Use a fast internet connection and an up-to-date browser for the best experience.

Question 6

Betting What is the minimum bet amount on xsports?

Accepted Answer

The minimum bet amount on xsports varies slightly by game and section:

Sports Betting (cricket, football, etc.): Minimum ৳20 Per Bet
Live Betting (In-Play): Minimum ৳50
Live Casino (Baccarat / Roulette): Minimum ৳50
Slots: Minimum ৳10 Per Spin
Parlay / Multi Bet: Minimum ৳50 Total

Maximum bet limits are determined by account type and VIP level. Standard accounts can place up to ৳50,000 on a single bet. VIP members enjoy higher limits.

Question 7

Betting How do I bet on football or other sports besides cricket on xsports?

Accepted Answer

xsports offers betting on a wide range of sports beyond cricket. The process is the same — just switch to your sport of choice.

Available sports:

Football — Premier League, La Liga, Serie A, Bundesliga, BPL, and hundreds more leagues
Tennis — ATP, WTA & Grand Slam
Basketball — NBA & EuroLeague
Kabaddi — International tournaments including PKL (Pro Kabaddi League)
Volleyball, handball, snooker, and eSports are available too

How to play:

Log In → Sports Go to Section
Select your preferred sport from the left panel
Open a match and select your bet type (1X2, Over/Under, Handicap, etc.)
Enter the amount → Click the "Bet" button

For match odds analysis Match Odds Page View.

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