This policy explains how the personal data collected while you use the xsports platform is used, where it is stored, and what rights you have — all written in plain, easy-to-understand language, free of complex legal jargon.
Xsports Data Protection Principles at a Glance
Xsports does not sell your personal data to any third party. Ever. Your name, mobile number, and transaction details are never shared with advertisers.
All your data is protected with SSL-256-bit encryption — the same technology used by banks — making it extremely difficult for hackers to access your information.
You can view, correct, or request deletion of your data at any time. You have full control over your data on xsports.
Xsports collects only the information strictly necessary to provide its services. No unnecessary data is requested or stored.
If you no longer wish to receive promotional emails or SMS, you can opt out at any time from your account settings — no reason required.
An independent third-party organization audits xsports's data protection practices every three months. A summary of the audit report is available upon request.
Different types of information may be collected at various stages of using the xsports platform. Details are provided below:
| Data Type | Purpose of Collection | Required? |
|---|---|---|
| Full Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Notifications | Yes |
| Account Security & Communication | Yes | |
| NID / Passport | KYC Verification (for Higher Limits) | Partial |
| IP Address | Security & Fraud Prevention | Automatic |
| Device Information | App Performance Improvement | Automatic |
Every piece of data collected by xsports has a specific purpose — nothing is collected without a clear reason. The key purposes are:
Xsports shares data only in very limited circumstances and strictly for necessary reasons:
When processing transactions via Mobile Pay, Nagad, or Rocket, only the minimum information required to verify the transaction is shared with these providers.
Xsports is legally required to provide specific information upon request by the Curaçao eGaming authority or any other regulatory body.
Independent firms conducting cybersecurity audits may access certain system data — however, they have no access to any personal information.
Xsports does not retain your data indefinitely. Retention periods are defined as follows:
Once the retention period expires, data is securely deleted and cannot be recovered.
Xsports protects your data with multiple layers of security:
Xsports uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help improve your experience.
You can disable non-essential cookies at any time from the app's Settings.
Xsports believes every user has full ownership of their personal data. Your rights include:
To find out what data xsports holds about you, simply contact support at any time. You will receive the information within 7 business days.
You can correct any inaccurate or outdated information at any time — easily through Account Settings or by contacting Support.
Upon account closure, data is deleted after the maximum retention period required by legal obligations.
To stop promotional communications, opt out via "Notification Preferences" in your account settings.
You may request a copy of the data we hold about you by contacting support.
You may request that your data be used only for specific purposes, with reasons provided.
Xsports strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from children or minors.
If a minor registers using false age information and this comes to xsports's attention, the account will be closed immediately and all collected data will be deleted.
If a parent or guardian believes their child has registered an account in error, please contact support@xsports.click immediately. We will take prompt action.
The xsports platform may occasionally reference external services — such as payment processors. These third parties operate under their own privacy policies, and xsports is not responsible for those policies.
Payment processors (Mobile Pay, Nagad, Rocket) receive only the information necessary to complete a transaction and operate under their own data protection policies. Their own terms and conditions apply when using these services.
Xsports may update this Privacy Policy from time to time. For any significant changes, you will be notified directly via email or in-app notification.
KYC retention policy updated, cookie categories expanded, and data portability rights added.
SSL-256 encryption details and the updated audit process have been added.
The Privacy Policy has been fully rewritten in English for users in Bangladesh.
For any questions, requests, or complaints regarding the Privacy Policy:
If xsports is unable to resolve your complaint, you have the right to apply to the Curaçao eGaming authority for third-party mediation.
What Our Users Want to Know
Your data is kept with the highest level of security on xsports. Register on this trusted platform and enjoy the best betting experience in Bangladesh.